I am really happy about finishing of my last blog for the year. Spending two weeks in Accident and Emergency (A&E) department has given me a very great insight about radiography. I have used this opportunity to see a lot of differences and similarities and acquired a great experience from my previous clinical placements.
This week’s blogging is going to be looking at how to accept personal responsibility for achieving the standards of professional behaviour as expressed in Health Professions Council Standards of Conduct Performances and Ethics (HPCSCPE). As a student radiographer, this ‘’standards of conduct’’ has always been in my mind in order to ensure that I work for the best interest of the patients/ service users. Having this in mind gives me a great challenge on my day to day practice. Also each time I have a request card for any radiographic examination, I always bear in mind that as a health care professional, I am obliged to provide quality service to service user’s, I make sure I carry out my duties and responsibilities in a professional and ethical manner regardless of the patient age, gender, belief and religion, sexual orientation or physical ability.
According to Health and Care Professions Council, (2013) we have to’’ understand the need to respect, and so far as possible uphold, the rights, dignity, values and autonomy of every service user in maintaining health and wellbeing’’.
Areas whereby HPCSCPE is so much concerned about is respect to patients/ service user’s confidentiality. While I was in every hospital/ radiography department, I have to follow the rules on ground in order to ensure that confidentiality is maintained at high level. HPCSCPE, stated that all patient information must be treated as confidential and use it for the purpose for which it was given. The procedure for handling patient information in every department is that after post processing of any request card, the request card has to be discarded to a special confidential waste bin, which is collected at the end of the day and dispose in a special way. I personally adhere to this rule throughout my stay in the department. This is a good practice because it will help in handling confidential information relating to individuals at all times.
DH, (2012) on the other hand highlighted the importance of maintain confidentiality at all times.
They put in place 8 principles of data protection described in the Data Protection Act 1998. One of the principle states that ‘’ everyone managing and handling personal information should understands that they are contractually responsible for following good data protection practice, is appropriately trained to do so and is appropriately supervised’’ This is a well reputable source and information gathered from them is up to date and it relates to everyday radiography practice, which I believe all staff have to adhere to these principle.
Being a student radiographer, it came to light to me that we have other duties and standards of conduct, performance and ethics we must comply with rather than taking x-rays.
- We must keep high standards of personal conduct.
- We must provide (any other relevant regulators) any important information about our conduct and competence.
- We must keep our professional knowledge and skills up to date.
- We must act within the limits of your knowledge, skills and experience and, if necessary, refer the matter to another practitioner.
- We must effectively supervise tasks that we have asked other people to carry out.
- We must get informed consent to give treatment (except in an emergency).
- We must keep accurate records.
- We must deal fairly and safely with the risks of infection.
- We must limit our work or stop practising if our performance or judgement is affected by our health.
- We must behave with honesty and integrity and make sure that our behaviour does not damage the public’s confidence in us or our profession.
- We must communicate properly and effectively with service users and other practitioners.
- We must make sure that any advertising you do is accurate (Health and Care Professions Council 2013).
I adhere to these rules in my day to day practice in the department by making sure that the right information is delivered to the patient, before, during and after their examination. I also do the same with fellow students and with post qualified radiographers. I see the reason why there is more emphasis on this because the word ‘’x-ray’’ is quite daunting to service users. The more we the radiographers work according to standard of conduct the more we maintain good reputation and the public will have confidence in our profession.
Researchers such as Williams and Berry, (1999) pointed out competency for newly qualified radiographers, which I considered vital to radiographer’s role. The study highlighted that radiographers should demonstrate knowledge of different modes of communication and when they should be utilized, including written, verbal and non-verbal, communicate effectively (basic skills, listening, observing, and interpreting) with: patients; relatives/carers; colleagues; other staff groups; wards; departments etc.
During this clinical placement, I have adopted a proactive approach to problem solving in all my clinical placement sites. This is one of the strength highlighted by all my supervising radiographers. A typical example whereby I have demonstrated a proactive approach to problem solving is how I have managed to contact one of the referrers (doctor) in A&E department. A patient came to department on a trolley, unresponsive and in order for me to carry out his examination I needed to carry out positive identity check on him, but due to his unresponsiveness, I decided to use alternative means of identity check which is looking at his wrist band. I came to realise that he has no wrist band on, I had to inform my supervising radiographer and he ordered me to ring the doctor with his bleep number on the request card, so that they can send me a wrist band, which they did before I was able to x-ray the patient.
Other scenario whereby I have adopted a proactive approach to problem solving is by discovering a wrong address label on a request card, this mistake was done by the receptionist who attended the patient details and request on the computer before I picked up the request card. Also I had to inform my supervising radiographer and we spoke to the receptionist and she realised her mistake and did the correction with the right information before I could x-ray the patient.
Due to short of staff this week in the department, I was able to go to pain clinic in order to help the radiographer with some theatre work. Also, I have done a lot of mobile radiography while I was doing my A&E week; this has helped me to get all my mobile unassisted numbers for my mobile appraisal.
To top it up, I have managed to do my dependant patient appraisal this week, while I was going through the request card for the assessment I figured out that the referring clinician requested for a left elbow examination, because I considered checking for previous examination on (centricity) I realised that the card had a wrong request on it, instead of right elbow the referrer wrote down for left elbow examination. Also in this case, I adopted a proactive approach to problem solving by contacting the orthopaedics doctor and he made a change on the card before I can do the x-ray.
Reference List
Health and Care Professions Council (2013) Standards of proficiency.
Available From: http://www.hpcuk.org/assets/documents/10000DBDStandards_of_Proficiency_Radiographers.pdf
[Accessed on 13 March 2013].
Department of Health (2012) Data Protection Act 1998. Available From: http://transparency.dh.gov.uk/dataprotection/ [Accessed on 13 March 2013].
Williams, P.L. and Berry, J.E. (1999) What is competence? A new model for diagnostic radiographers: Part 1. Radiography [online]. 5 (4), pp.221-235. [Accessed 13 March 2013].